Placing a pre-order guarantees you first priority on your desired items. These items come directly from our Distributors and manufactures. The moment we receive all items in your order, we will ship out your order in 3-5 Business Days.

In-stock items ordered with pre-ordered items will not ship until the entire order becomes in stock.

Release dates are initial estimates from our supplier and are not guaranteed by any means. If your pre-order is past the estimated date, please check the Product ETA Page or contact for further questions.

Pre-orders may be cancelled if a request is sent to within 24 hours of the purchase time and date. Any cancelations after this date are subject to a 15% cancelation fee. This fee can be extremely painful to many, however these fees are enforced by our distributors and leave us know choice but to have a cancel fee set in place. Please ensure you are committed to this item before placing an order!

Does not apply to in stock items.

By placing an order with Krakens Collection you agree to the policy’s above.